Day-to-day help
Your users reach us by email, phone or portal. We connect remotely, or come on site when needed.
- Level 1 and level 2 support
- Secure remote access
- On-site visits
- Ticket tracking with visible history
Helpdesk & user support
Your teams have a single point of contact. Every request gets a priority and is tracked until it is resolved, within the times written into the contract.
What we take care of
Workstations
Workstations prepared, secured and up to date, wherever people work.
- Workstation preparation and rollout
- Managed updates and antivirus
- Disk encryption
- Printers, peripherals, telephony
Email and collaboration
Accounts, mailboxes, shares and permissions managed in one place.
- Microsoft 365 or Google Workspace administration
- Account and permission management
- File shares, Teams, SharePoint
- Secured access (MFA)
Inventory and licences
An up-to-date inventory of your hardware, your software and what they cost.
- Hardware and software inventory
- Licence and renewal tracking
- Staff arrivals and departures
- Hardware purchasing advice
When companies call us
- You have no IT team and requests fall on one employee.
- Your current provider answers late, or not at all.
- You want response times written into the contract.
Technologies
- Microsoft 365
- Entra ID
- Intune
- Exchange Online
- Teams
- SharePoint
- Google Workspace
- Windows 11
- macOS
- GLPI
- TeamViewer
- AnyDesk
Let's talk about your IT.
Describe your situation in a few lines and we will get back to you.